E-ZPass Customer Service

  • Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
  • Fax: (401) 423-7036

Walk In Center

Hours of Operation

  • 9:00 am to 1:00 pm – Monday, Wednesday and Friday

Call Center

HOURS ARE 9AM-5PM MONDAY-FRIDAY UNTIL FURTHER NOTICE DUE TO COVID 19

  • 9:00 am – 6:00 pm Monday through Friday
  • 8:00 am – 1:00 pm on Saturday

 

Administration Offices:

  • 8:30 am – 4:30 pm Monday through Friday
  • Phone: (401) 423-0800
  • Fax: (401) 423-0830

Toll Facility Operations:

  • 24 hours a day, 7 days a week
  • For Emergency Use Only
  • Phone: (401) 423-0803

Rhode Island Turnpike and Bridge Authority

1 East Shore Road

P.O. Box 437

Jamestown, RI 02835

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High Profile Vehicles Restricted Due to Wind Greater Than 50 MPH on Mt. Hope Bridge. See News Section Below for More Information.

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ALERT: DUE TO HIGH WINDS ONLY AUTOMOBILES, PICKUP TRUCKS, FLATBED TRAILERS, COMMERCIAL BUSES AND HEAVY-LADEN TRACTOR/TRAILERS ARE PERMITTED TO CROSS THE NEWPORT PELL AND JAMESTOWN BRIDGES AT THIS TIME.

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Pell Bridge Run - Sunday, October 17, 2021
Expect Delays 7AM to 9AM

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The E-ZPass Walk-In Customer Service Center will be closed the week of January 3rd, 2022 and reopen on Monday, January 10th, 2022.

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JANUARY 7, 2022: RITBA DELAYS OPENING UNTIL 12PM DUE TO WINTER STORM

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January 19, 2022: RITBA E-ZPass Website and Account Management System Currently Down. See Important News Section Below for More Information.

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