E-ZPass and Bill By Mail Customer Service

  • Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
  • Fax: (401) 423-7036

Walk In Center

Hours of Operation

  • 9:00 am to 1:00 pm – Monday, Wednesday and Friday

Call Center

Hours of Operation

  • 9:00 am – 5:00 pm Monday through Friday

 

 

Administration Offices:

  • 8:30 am – 4:30 pm Monday through Friday
  • Phone: (401) 423-0800
  • Fax: (401) 423-0830

Toll Facility Operations:

  • 24 hours a day, 7 days a week
  • For Emergency Use Only
  • Phone: (401) 423-0803

Rhode Island Turnpike and Bridge Authority

1 East Shore Road

P.O. Box 437

Jamestown, RI 02835

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Roadway Improvement Construction Update and Frequently Asked Questions

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TRAVEL ADVISORY: On 6/17 from 12PM to 3PM, paving of on-ramp to Route 138 east from Conanicus Avenue will require a detour. Vehicles redirected to Conanicus Ave, Narragansett Ave, North Rd, and Tashtassuc Rd to access Route 138 east toward Newport..

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Citizens Pell Bridge Run - Sunday, October 20, 2024.
Expect Delays 7AM to 9AM

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Due to expected inclement weather, the RITBA E-ZPass and Administration offices will be closed on Tuesday, February 13, 2024.

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JANUARY 7, 2022: RITBA DELAYS OPENING UNTIL 12PM DUE TO WINTER STORM

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January 19, 2022: RITBA E-ZPass Website and Account Management System Currently Down. See Important News Section Below for More Information.

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Weather Advisory: Please follow us on Twitter and Facebook for the latest information on bridge conditions. Our weather restrictions can be found HERE!

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Customer Service Functions Update

Thank you for your patience!

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RITBA Warns Customers of Text Scam

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