E-ZPass and Bill By Mail Customer Service

  • Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
  • Fax: (401) 423-7036

Walk In Center

Hours of Operation

  • 9:00 am to 1:00 pm – Monday, Wednesday and Friday

Call Center

Hours of Operation

  • 9:00 am – 5:00 pm Monday through Friday

 

 

Administration Offices:

  • 8:30 am – 4:30 pm Monday through Friday
  • Phone: (401) 423-0800
  • Fax: (401) 423-0830

Toll Facility Operations:

  • 24 hours a day, 7 days a week
  • For Emergency Use Only
  • Phone: (401) 423-0803

Rhode Island Turnpike and Bridge Authority

1 East Shore Road

P.O. Box 437

Jamestown, RI 02835

X

Roadway Improvement Construction Update and Frequently Asked Questions

X

ALERT: DUE TO HIGH WINDS ONLY AUTOMOBILES, PICKUP TRUCKS, FLATBED TRAILERS, COMMERCIAL BUSES AND HEAVY-LADEN TRACTOR/TRAILERS ARE PERMITTED TO CROSS THE NEWPORT PELL AND JAMESTOWN BRIDGES AT THIS TIME.

X

Citizens Pell Bridge Run - Sunday, October 15, 2023.
Expect Delays 7AM to 9AM

X

Due to expected inclement weather, the RITBA E-ZPass and Administration offices will be closed on Tuesday, February 13, 2024.

X

JANUARY 7, 2022: RITBA DELAYS OPENING UNTIL 12PM DUE TO WINTER STORM

X

January 19, 2022: RITBA E-ZPass Website and Account Management System Currently Down. See Important News Section Below for More Information.

X

Weather Advisory: Please follow us on Twitter and Facebook for the latest information on bridge conditions. Our weather restrictions can be found HERE!

X