E-ZPass and Bill By Mail Customer Service

  • Phone (Toll Free): 1-877-RI-EZPASS (1-877-743-9727)
  • Fax: (401) 423-7036

Walk In Center

Hours of Operation

  • 9:00 am to 1:00 pm – Monday, Wednesday and Friday

Call Center

Hours of Operation

  • 9:00 am – 5:00 pm Monday through Friday

 

 

Administration Offices:

  • 8:30 am – 4:30 pm Monday through Friday
  • Phone: (401) 423-0800
  • Fax: (401) 423-0830

Toll Facility Operations:

  • 24 hours a day, 7 days a week
  • For Emergency Use Only
  • Phone: (401) 423-0803

Rhode Island Turnpike and Bridge Authority

1 East Shore Road

P.O. Box 437

Jamestown, RI 02835

Administrative Offices

 Phone: (401) 423-0800

E-ZPass Customer Service

Phone: 1-877-743-9727

Contact Page

Click Here!

Location

1 East Shore Road Jamestown, RI 02835

Mailing Address

P.O. Box 437 Jamestown,
RI 02835

ABOUT US

The Rhode Island Turnpike and Bridge Authority operates and maintains the Newport Pell, Mount Hope, Jamestown Verrazzano and Sakonnet River Bridges along with Route 138 through Jamestown and ten smaller bridges associated with this highway and the approaches to the four major bridges.

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About RITBA

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© 2018 Rhode Island Turnpike and Bridge Authority

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Roadway Improvement Construction Update and Frequently Asked Questions

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TRAVEL ADVISORY: On 6/17 from 12PM to 3PM, paving of on-ramp to Route 138 east from Conanicus Avenue will require a detour. Vehicles redirected to Conanicus Ave, Narragansett Ave, North Rd, and Tashtassuc Rd to access Route 138 east toward Newport..

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Citizens Pell Bridge Run - Sunday, October 20, 2024.
Expect Delays 7AM to 9AM

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Due to expected inclement weather, the RITBA E-ZPass and Administration offices will be closed on Tuesday, February 13, 2024.

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JANUARY 7, 2022: RITBA DELAYS OPENING UNTIL 12PM DUE TO WINTER STORM

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January 19, 2022: RITBA E-ZPass Website and Account Management System Currently Down. See Important News Section Below for More Information.

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Weather Advisory: Please follow us on Twitter and Facebook for the latest information on bridge conditions. Our weather restrictions can be found HERE!

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Customer Service Functions Update

Thank you for your patience!

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RITBA Warns Customers of Text Scam

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